Delete Your AudioHouse Account

You have the right to remove any information about you from AudioHouse systems at any time. If you’d like a particular piece of information removed without deleting your account, please reach out to our support team by phone or email. In most cases, any data or information captured or provided by you can be removed within the app without the need to contact our team.

Contact us:
Phone: (385) 800 - 1836
Email: tyler@audiohouse.fm


How do I delete my account?

To delete your account and remove all of your related data, simply follow these steps in the app…

  1. Login to the app on your mobile device or login online.

  2. On the Navigation Panel click or tap Settings.

  3. At the bottom of the Settings Pop-Up, click or tap Delete Account.

  4. Lastly, read the disclaimer of what data will be removed and check each box confirming that you understand the consequences of removing your account. Then, click or tap Yes, Delete My Account. Your account will be deleted, and all associated data removed from all AudioHouse systems.

 
 

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What data will be removed?

When you delete your AudioHouse account, we do not keep or store any personally identifiable information. We remove all data about your projects, profile, and contact information. However, for our security and historical records we do keep non-personal data about sessions that you booked, actions you made while you were using the app, and security information (like security footage, audio, and studio access records). Because your personal data is removed, none of the information we keep will be attached to or tied to you in anyway. As declared, your personal contact information and profile is completely removed from our systems. You will be anonymous.

Data that is deleted:

  1. All Projects you've created

  2. All Drafts you've uploaded

  3. All STEMS you've uploaded

  4. All personal data tied to recording session history (name, phone, email, etc.)

  5. Your Artist Profile page

  6. Your Account and Login information for the AudioHouse app

  7. All personal contact information tied to your account

Data that is kept:

  1. Date, time, and duration of recording sessions

  2. Anonymous counts of buttons you clicked while in the app

  3. Security footage of your recording sessions

  4. Security audio of your recording sessions

  5. Access records of date and time when recording studio door’s were opened, closed, or tampered with during recording sessions you may have booked